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Front Desk Specialist Thrive Medical of Westhampton

Front Desk Specialist

Full Time • Thrive Medical of Westhampton

NO WEEKENDS, NO MAJOR HOLIDAYS




We are seeking a pleasant Front Desk Specialist to undertake all receptionist and clerical duties. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The Front Desk Specialist provides front desk assistance and support to patients and clinical staff in the Clinic. 

The Ideal candidate will provide the highest-quality customer service to patients, adhere to practice protocols and processes, and effectively manage the volume of work without compromising quality. The goal is to make patients and visitors feel comfortable and valued.

Responsibilities include but not limited to:

  • Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
  • Greet and welcome guests
  • Check patients in/out
  • Set up patient's appointments
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Check, sort, and forward emails
Requirements:

  • Proven experience as a front desk representative, agent, or relevant position
  • Familiarity with office machines (e.g., fax, printer, etc.)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • Experience with Google Drive
  • High School diploma; additional qualifications will be a plus

Benefits:

  • Competitive Salary
  • Vacation Pay
  • Sick Pay
  • Health Benefits
  • Holiday Pay
  • 401K

'
Compensation: $20.00 - $23.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.